Privacy Policy
At Chanon The Wedding, we are committed to protecting your privacy. We collect only the personal information necessary to provide our services, such as your name, contact details, and preferences for your wedding day. This information is used solely for the purpose of planning and coordinating your event. We do not share your personal information with third parties without your consent, except as required to fulfill our services (e.g., communicating with vendors). All data is securely stored and handled in compliance with relevant privacy regulations.
Cancellation and Refund Policy
We understand that plans can change. If you need to cancel or reschedule your wedding, please notify us as soon as possible. Cancellations made [X] days prior to the event may be eligible for a partial refund, depending on the specific agreements with vendors. Unfortunately, cancellations made within [X] days of the event are non-refundable, as vendor commitments will have already been made. We will work with you to reschedule your event whenever possible to minimize any loss of fees.
Payment Policy
A [percentage] deposit is required at the time of booking to secure your date and our services. The remaining balance is due [X] days before your wedding day. Payment can be made via bank transfer, credit card, or other mutually agreed methods. Failure to make timely payments may result in cancellation of services.
Changes and Modifications
We strive to accommodate changes to your wedding plan as smoothly as possible. If any modifications to the event (e.g., change of date, venue, or guest count) are required, please inform us at least [X] days in advance. Additional fees may apply if significant changes impact our coordination or vendor agreements.
Vendor Responsibility
While we carefully select and recommend reliable vendors, Chanon The Wedding is not responsible for the performance, quality, or reliability of third-party vendors. Any disputes or issues with external vendors should be resolved directly with them. We will, however, assist in communication and resolution wherever possible.